Transportation for Seniors and Disabled Persons

The City of La Habra provides a transportation service that is a curb-to-curb service operating within La Habra.

Who can ride?

Seniors 60 years and older are eligible to use this service. If needed, riders can provide an escort to assist them getting to and from the vehicle. Escorts ride free of charge and must be 18 years or older. Due to governor’s orders, we are limiting rider assistance to family member caregivers only. Driver and riders are required to wear a mask. Riders can be denied services if they choose to violate Governor’s, Orange County Health Care Agency‘s, and City of La Habra’s restrictions.

Under 60?

OCTA OC ACCESS Service provides transportation throughout Orange County for persons with disabilities. For elegibility information, please call (714) 560-5956, TDD (714) 560-5474.

When can I ride?

The La Habra Car Service operates every Monday through Friday from 7:00 a.m. until 4:30 p.m. Service is not available on New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, or Christmas Day.

Are the vehicles wheelchair accessible?

Yes, please specify if you use a wheelchair or scooter when you make your reservation.

Where can I ride?

Medical appointments in Orange County; La Habra grocery stores, City programs and City special events.

Is there a charge?

Yes, rides are fifty cents per one-way trip.

How do I register?

A completed application must be submitted prior to riding the car service. Applications must be mailed to, or dropped off at the following address:

La Habra Community Services Department
101 W. La Habra Blvd.
La Habra, CA 90631

How do I reserve a trip?

Riders must reserve their trip a minimum of 72 hours (three days) in advance. Reservations cannot be made more than 14 days in advance. Riders are limited to two medical and grocery trips a week. Reservations can be made Monday through Friday, 8:00 a.m.- 5:00 p.m. To schedule a ride, call toll free 1-877-762-6061 and provide the following information:

• Your Name
• Telephone number at pick-up location
• Day and date that you want to schedule a ride.The street address of the pick-up location and destination
• Indicate if you use a wheelchair, soooter or service animal.
• If you are going to a medical appointment, give your appointment time and your doctor’s address
• Please state if an escort is travelling with you

What else do I need to know?

When requesting a ride, allow adequate time to reach your destination. Ride requests are assigned in the order received.

• Be prompt and visible at your pick-up location.
• Be ready to board when the car arrives.
• Return trip reservations can be made at the time of your intitial reservation.
• If you must cancel a trip, call toll free 1-877-762-6061 to cancel as soon as possible. An early cancellation allows us to reassign the time slot to someone else. You must call to cancel your scheduled ride. Repeated failures to cancel your scheduled trip may result in a fifty cent charge and rider privileges cancelled.
• Please keep carry-on items manageable in size and numbers. Drivers are not allowed to carry packages to your door.
• Wear your seat belt at all times.
• No smoking, eating, or drinking are permitted.
• Service animals are the only animals allowed.
• Please do not tip the driver. You are welcome to call 562-383-4200 about a driver you appreciate. If you have a complaint about the service you receive, you may call 562-383-4200.