This notice explains patients’ rights to nondiscrimination of services under Friends of Family Health Center’s healthcare programs and activities, as well as patients’ rights to language assistance services and auxiliary aids, compliant with Section 1557 of the Affordable Care Act – 45 CFR Part 92. If you have any questions or complaints about this notice, please call and ask to speak with the Civil Rights Coordinator or any Clinic Manager at any of our locations.
Friends of Family Health Center (FOFHC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. FOFHC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Friends of Family Health Center:
If you need these services, contact the Civil Rights Coordinator (La Habra) or any Clinic Manager at your Clinic location:
If you believe that FOFHC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, by fax, or by email; complaint forms are available for download below.
You may contact our Civil Rights Coordinator directly at:
Janira Solis
501 S Idaho St., Ste. 300
La Habra, CA 90631
Direct Phone: (562) 501-1628
Fax: (562) 690-3182
e-mail: jsolis@fofhealthcenter.org
If you need help filing a grievance, the Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf; by mail (complaint forms are available for download at http://www.hhs.gov/ocr/office/file/index.html); or by phone at 1-800-368-1019 or 800-537-7697 (TDD)
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
Our mission is to provide access to affordable, quality medical, dental, and behavioral health care services to all residents of Southern California communities, especially the vulnerable populations.
