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La Habra 562.690.0400 | Tustin 714.263.8600 | Ontario 909.363.9300
Face masks are recommended to enter clinics
Friends of Family Health Center (FOFHC) is excited to offer MyChart, a new online tool that provides anywhere, anytime access to your personal health records!
With our new secure patient portal, you can save time by using online tools that will help you better manage your health and make more informed decisions about your care -- 24/7 from any computer, smartphone or tablet.
You also have the ability to:
If you are interested in accessing FOFHC Patient Portal you need to:
Your password should be at least 8 characters in length and include at least one numeric and one special character, such as: !@@#$%^)&*-(
On the login screen, there is a "Forgot Your Password?" link that will ask you for some personal information. You will then be able to set a new password for the Patient Portal. Alternatively, you can contact FollowMyHealth support at 888-670-9775 or email@example.com for assistance.
As a security feature, the patient portal will lock-out any account that has had (3) failed login attempts. If you have been locked out of your account, contact FollowMyHealth support at 888-670-9775 or firstname.lastname@example.org
While most of our patients have experienced no difficulties, from time to time there are technical questions. For technical problems or questions contact FollowMyHealth support at 888-670-9775 or email@example.com
Providers that are the most frequently visited are located at the top of the list, the least visited provider will be at the bottom.
You can view your medical records going back to your very first visit at Friends of Family Health Center.
No, the Patient Portal is intended for non-emergent healthcare issues only. Please contact us, Friends of Family Health Center, for questions that you would like answered within 24 business hours.
If you are experiencing a medical emergency, call 911 or visit the nearest emergency room immediately.
Your personal health information is very secure. The FollowMyHealth Patient Portal is HIPAA-compliant in that it adheres to mandated encryption standards when receiving, sending, and storing a patient's health information. Information shown within the Patient Portal is merely a snapshot of your most recent medical records, not the actual medical record as a whole.
It is likely that your email address on file with the Patient Portal is not documented correctly. Please call us, Friends of Family Health Center at 562-690-0400, to verify the correct email address. Unfortunately, we do not have any way of knowing if the email reminders and updates from the Patient Portal are successfully reaching your email inbox. Also, be sure to check your email account's Spam folder. Some email clients use strict filters which can mistakenly classify communications from the Portal as spam and place them in this folder. If this is the case, be sure to denote this communication as "Not Spam".
Proxy or Dependent Accounts allows you to securely communicate with a patient’s physician office on behalf of a family member or person under your care. This communication is done using a FOFHC Patient Portal account. For pediatric patients, we will extend Proxy invitations to our FOFHC Patient Portal to parents/legal guardians named on FOFHC’s Pediatric Registration Form. FOFHC will scan your ID and inform you of any other documentation necessary to provide access. We apologize in advance for this inconvenience, but it is necessary for security purposes.
Communications consists of:
These types of accounts allow the parent caregiver or guardian to securely access information on behalf of a pediatric patient under the age of 12 years old. On the patients 12th birthday it will automatically terminate due to privacy concerns.
These types of accounts allows access to help manage adult patient care who is 18 years of age or older. In order to obtain access, the patient can invite another person, or provide FOFHC a notarized letter allowing the Adult Proxy permission to obtain access. These steps are required to ensure that we allow access to people whom you want to have access to your personal medical records online; it is necessary for security purposes.
A patient can also grant proxy access to their own FOFHC Patient Portal account to another person.